Meet the Team
Our Team are all required and assisted to become Microsoft Certified.
Collectively they have over 80 years of experience in IT!
Barry – the robot, is our automated systems bot and keeps everything running 24/7
Find out more about Barry the Robot.
Gary Hall was a man ahead of his time. He was one of the early pioneers who introduced computers to small businesses. It wasn’t easy as most people couldn’t see the transition being a benefit. Eventually, with time they came around to see the rewards.
They finally had a competitive edge and could compete with the bigger businesses!
Some years later Gary launched our then-new, Network Services Support Program as a fixed-price managed service. that operated 24/7 – 365 days a year.
To our small business owners, it sounded impossible for a team to work for 24 hours and not charge for all those costs!
So to make it more believable Gary gave our computer operating system a human name and persona. Enter Barry the Robot!
This explained how we could offer a fixed-priced service at a low price and offer 24-hour security for their systems. The engineers had a tireless systems warrior!
He offered a reporting system that allowed our team to:
Barry is retired now but he is always housed in his unique place of recognition at our office – Thank you, Barry.
Gary started his career in accounting and decided to enter the then-new IT market with an accountancy software package. This became the first of many services that Hall Computer Services has created since 1986. There was extreme push-back to this new idea of computers and business so the company embarked on a revolutionary plan to maintain a strong ethos of research and development to ensure our engineers were always accomplished and our clients weren’t left behind. 40 years later the company is still a trusted partner to our clients.
Dylan is a great example of the staff at Hall Computer Services. He has been an engineer with the company since 2010 and is now the Manager of the Operations Centre. His skills have been honed over time and his longevity with our legacy clients is invaluable for understanding the anomalies that can appear in networks that have been updated over time and fine-tuned for specialised change.
All clients love and trust him because of his ‘no problem’ attitude and his obvious knowledge of networking, software and all things IT.
Microsoft Certified Professional C997 – 6956 Since 2008
Microsoft Certified Technology Specialist E313-5435 since 2013
Cabling Certification T55795
Mitchell is a Level 2 Engineer with a strong interest in network systems and new and current industry changes in IT. He is working through his training curriculum with Microsoft and the mandatory training required by Hall Computer Services to become a Level 3 Engineer. He would like to eventually specialize in his chosen field of cyber security. He has a proven record of excellence with his work in technical and software problem-solving and is a very quick study, especially with senior engineers as his close mentors.
Graduate Certificate Information Technology (Distinction) James Cook University 2020
Microsoft Certified Azure Fundamentals AZ-900
Paulo joined us from Sydney having left his home in Brazil in 2018. He has been working in and studying Network Engineering for many years and continued his studies when he landed in Australia.
His credentials align with HALL COMPUTER SERVICES’ expectations for our Senior Level 3 Engineer position. He brings over 12 years of network engineering experience and has contributed to the Brazilian and Australian IT industry in senior positions.
Paulo has worked in Australia as a senior support engineer for several reputable companies in the last five years. He also took the time to update his studies and immerse himself in Australian IT education to update his skills and understand the industry in his new home.
We have looked for a suitable candidate for this role for a while and HALL COMPUTER SERVICES has great plans for Paulo. We will support him to expand his impressive portfolio and become a key part of our client service arm at the highest level of engineering.
He has advanced knowledge of Cyber Security and network hardware and his knowledge of cloud networking falls into step with our further expansion into Cloud-based tools and escalating storage security systems.
He enjoys and cultivates strong, trust-based relationships with clients and colleagues by consistently going the extra mile
Tony joined us in 2021 and from the start the clients loved his accent and we knew how much it helped to have a calm confident person to talk to when a stressful problem needs an urgent fix. He has become a great asset to Hall Computer Services and he has introduced his knowledge of people management, team building, and training. He can expect a great future with us and he amazed us by creating systems to improve efficiency. He is now our very capable Service Manager. He is studying and training as do all our team but he also has a few other skill notches on his belt that he will implement and grow with us.
Microsoft Certified Azure Fundamentals AI-900
Microsoft Certified in Security Compliance and Identity Fundamentals SC900 2022
Masters Cyber Security Edinburgh Napier Scotland 2020
Post Graduate Diploma Software Development – Queens University Belfast 2016
Heinrich is our newest member of the team and in the short time he has been with us, he has managed to impress us with his strong determination to excel in the IT industry. He is currently studying at QUT to gain a Bachelor of Information but he equally absorbs all the training he is given through our mentoring program and the mandatory Hall Computer Services courses he must attain to be certified with Microsoft. He has also applied himself to managing our stock control which integrates with the technical service side of the company so he is building great technician skills as well.
Microsoft Certified 365 Fundamentals MS-900
Microsoft Certified Azure Fundamentals AZ-900
Lachlan has brought a broad range of experience in technology and computer networking operating systems to his posting with us. He seemed to fit our team from day one and as he powered through his probation training he demonstrated his knowledge of system administration and IT Security systems.
His experience in his past positions have shaped his exceptional customer service skills and his understanding of client expectations.
He is invaluable to our Support Desk with his strong critical thinking abilities that make him a natural at troubleshooting. He approaches problems methodically, breaking them down into manageable components to identify the cause.
Certificate IT Support Google
Support for MS Office, Adobe