Barry – the robot, is our automated systems bot and keeps everything running 24/7
Find out more about Barry the Robot.
Gary Hall was a man ahead of his time. He was one of the early pioneers who introduced computers to small businesses. It wasn’t easy as most people couldn’t see the transition being a benefit. Eventually, with time they came around to see the rewards.
They finally had a competitive edge and could compete with the bigger businesses!
Some years later Gary launched our then-new, Network Services Support Program as a fixed-price managed service. that operated 24/7 – 365 days a year.
To our small business owners, it sounded impossible for a team to work for 24 hours and not charge for all those costs!
So to make it more believable Gary gave our computer operating system a human name and persona. Enter Barry the Robot!
This explained how we could offer a fixed-priced service at a low price and offer 24-hour security for their systems. The engineers had a tireless systems warrior!
He offered a reporting system that allowed our team to:
Barry is retired now but he is always housed in his unique place of recognition at our office – Thank you, Barry.
Gary started his career in accounting and decided to enter the then-new IT market with an accountancy software package. This became the first of many services that Hall Computer Services has created since 1986. There was extreme push-back to this new idea of computers and business so the company embarked on a revolutionary plan to maintain a strong ethos of research and development to ensure our engineers were always accomplished and our clients weren’t left behind. 40 years later the company is still a trusted partner to our clients.
Dylan prefers the title of Chief Happiness Officer however the role of Manager is taken seriously. His approach with clients is collaborative and he will dial down the technical speak to explain any issue or idea his clients may have. Once they experience his easy customer service style and his obvious knowledge of network systems and software integration, they are confident to explore new services for their business.
He has championed Microsoft as an industry partner since joining the company and has grown his knowledge of all aspects of the Microsoft portfolio. He has tailored all new technical changes of the products to service his client’s needs and has led his team to build a strong educational hub including Microsoft for innovation and contemporary training.
Dylan has been able to streamline the company to a sleek operating platform with the inception of new management IT products and he is constantly on the lookout for newer and better products to enhance the company’s cutting-edge security and services. The ultimate company product is called the NSSP (Network Services Support Program) and Dylan is the driver for the system’s innovation and constant adaptation to stay ahead of today’s security minefield.
Microsoft Certified Professional C997 – 6956 Since 2008
Microsoft Certified Technology Specialist E313-5435 since 2013
Cabling Certification T55795
Mitchell is a Level 2 Engineer with a strong interest in network systems and new and current industry changes in IT. He is working through his training curriculum with Microsoft and the mandatory training required by Hall Computer Services to become a Level 3 Engineer. He would like to eventually specialize in his chosen field of cyber security. He has a proven record of excellence with his work in technical and software problem-solving and is a very quick study, especially with senior engineers as his close mentors.
Graduate Certificate Information Technology (Distinction) James Cook University 2020
Microsoft Certified Azure Fundamentals AZ-900
Paulo has enjoyed a long and extensive career in the IT industry. He brings an impressive portfolio of work and has an advanced knowledge of Cyber Security. His solid experience in storage and shareable physical or virtual resources falls in step with our future expansion into Cloud-based storage security systems.
His experience has an international mix. His work in the Brazilian and Australian IT industry in senior positions has given him a broad scope of knowledge and his knowledge of the Cloud will be invaluable in expanding HALL COMPUTER SERVICES’ physical or virtual resources.
Paulo has worked in Australia for several reputable companies in the last five years. He also took the time to update his studies and immerse himself in Australian IT study to update his skills and understand the industry in his new country.
He enjoys and cultivates strong, trust-based relationships with clients and colleagues by consistently and methodically working through problems with a calm determination.
We will support him to expand his impressive portfolio and become a key part of our client service arm at the highest level of engineering.
Tony joined us in 2021 and from the start the clients loved his accent and we knew how much it helped to have a calm confident person to talk to when a stressful problem needs an urgent fix. He has become a great asset to Hall Computer Services and he has introduced his knowledge of people management, team building, and training. He can expect a great future with us and he amazed us by creating systems to improve efficiency. He is now our very capable Service Manager. He is studying and training as do all our team but he also has a few other skill notches on his belt that he will implement and grow with us.
Microsoft Certified Azure Fundamentals AI-900
Microsoft Certified in Security Compliance and Identity Fundamentals SC900 2022
Masters Cyber Security Edinburgh Napier Scotland 2020
Post Graduate Diploma Software Development – Queens University Belfast 2016
Heinrich joined us with a very strong desire to become a great network engineer. He has demonstrated his tenacity to adapt and follow his desire to learn quickly. He has now completed two key training modules in Microsoft certification. He has begun his TIA A+ in Technical Information and has completed Core 1.
Heinrich has also been discovered as a great mentor for our Service Desk Team and has earned his new title of TEAM LEADER. This position carries a great deal of responsibility for the company and part of this role is to work with the QA System Manager and build the technical Library for our in-house education hub. His role is to offer input to the content and quality of the general client-specific detail training material. He will also liaise with the senior engineers to assist in storing the more sophisticated technical fix details once they have been completed and recorded.
Microsoft Certified 365 Fundamentals MS-900
Microsoft Certified Azure Fundamentals AZ-900
Lachlan has brought a broad range of experience in technology and computer networking operating systems to his posting with us. He seemed to fit our team from day one and as he powered through his probation training he demonstrated his knowledge of system administration and IT Security systems.
His experience in his past positions have shaped his exceptional customer service skills and his understanding of client expectations.
He is invaluable to our Support Desk with his strong critical thinking abilities that make him a natural at troubleshooting. He approaches problems methodically, breaking them down into manageable components to identify the cause.
Certificate IT Support Google
Support for MS Office, Adobe
Josh has come to us from the UK and has embraced his position with us as a Cadet Network Engineer. He has begun our in-house training program and is fast making his mark as a Level 1 Network Engineer. He is currently studying the curriculum we have set for him to attain the credentials and certifications required of our team.
He stands out as a perfect fit for our Client Help Desk as he has a good understanding of our systems and we especially like his easy manner and customer service excellence. His experience in teacher training is demonstrated by his analytic skills while troubleshooting clients’ problems. He saves valuable time by analysing the situation and handing the problem promptly to senior staff with the exact information they need.
He will always go the extra mile to gain client appreciation for great service
HALL COMPUTER SERVICES has been designing, installing and proactively maintaining network systems for Australian businesses for over 40 years.
Hall Computer Services
Unit 3, 39 Lytton Rd
Cnr of Geelong St
East Brisbane QLD 4169
